How It Works
From uploading documents to creating specialised agents, FusedKnowledge makes it easy to set up and scale your knowledge base while staying in control.
- Upload → Add policies, guides, and training docs. Files are indexed instantly with source citations.
- Configure → Tune agent personality with a short setup Q&A and create multiple agents for different teams.
- Access → Grant roles: Ask‑Only, Author, or Boss for precise permissions and oversight.
- Detect → Conflicts are flagged automatically if new uploads contradict existing knowledge.
- Ask → Your team gets consistent, accurate, cited answers across web and chat interfaces.
Agent Personality Tuning
Set the tone, pace and decision style for each agent using a quick, guided setup. Answer a series of simple questions and FusedKnowledge generates an on‑brand persona — from concise and formal to warm and explanatory — without any prompt‑engineering.
- Guided Q&A to capture tone & behaviours
- Previews of how answers will sound
- One‑click apply across selected agents
Upload Documents & Use Instantly
Drag‑and‑drop policies, guides and FAQs. The knowledge base auto‑indexes content so agents can cite and answer immediately. No tagging required — and updates are live in minutes.
- PDF, DOCX, TXT and URL ingestion
- Automatic indexing & section‑level recall
- Inline source citations in answers
Conflict Detection & Notifications
When new uploads contradict existing guidance, FusedKnowledge flags the collision and shows where the conflict lives. Resolve with a click to keep answers consistent.
- Automatic detection of overlapping rules
- Highlight exact paragraphs in conflict
- Resolve or snooze with notes
Multiple Specialised Agents
Create focused agents for Compliance, HR, Onboarding, Product, or Support. Queries are routed to the best‑fit agent so answers stay accurate and context‑aware.
- Department‑specific scopes
- Shared or isolated memory per agent
- Smart routing for tricky questions
Access & Control — Roles That Fit
Keep things simple with three clear access levels. Let everyone ask questions, empower a few to curate, and give one owner the keys — without per‑seat bloat.
- Ask‑Only — read‑only access to ask questions and see cited answers. No editing rights.
- Author — can add/update content, manage documents within assigned collections, and review conflicts.
- Boss — workspace owner; configures roles, collections, security settings and SSO integration.
